ILM Highland’s Kenny Horsfield (right) and Connor Brown with some of the parts available through the new Spares & Repairs service.

Social enterprise Easter Ross ILM Highland is helping to protect the environment and save customers money with a new service that extends the life of their appliances.

Its new Spares & Repairs initiative will provide new and refurbished spare parts for Dyson refrigerators, freezers, washing machines, dryers, ranges and vacuum cleaners, reducing waste and the need to purchase a replacement product. In addition to parts, the Alness-based team can also provide assistance with repairing devices both at customers’ premises and at their specialist workshop.

The program aims to reduce the number of major household appliances scrapped when simple repairs and replaced parts can significantly extend their life.

Director of Operations Kenny Horsfield, who leads ILM Highland’s Spares & Repairs team, said: “When a big appliance like a refrigerator or washing machine breaks down, it’s easy to throw it away for the benefit of others. ‘a new. However, a simple fix can often get it back up and running in no time.

“Repairing a broken device not only saves a lot of money, it also protects our environment by preventing poorly disposed machines from ending up in landfills. This is exactly what we want to accomplish with our new parts and repair service – providing affordable, accessible parts and mechanical support to our community.

“On the rare occasion that we are unable to procure a part or item that cannot be repaired, we are able to safely dispose of the broken device through our waste electrical recycling service. . “

ILM Highland’s Spares & Repairs team can source all kinds of new and remanufactured parts for home appliances including cables, pipes, connectors, gaskets, range parts, oven doors, washing machine motors, spare shelves and drawers and Dyson vacuum parts. Whatever the problem, the team is dedicated to finding the necessary parts which are offered at commercial prices.

Spare parts can be collected from ILM Highland’s premises in Alness or can be mailed nationwide, while household repairs are offered to people living within 50 miles of the organization’s headquarters.

The Spares & Repairs service complements ILM Highland’s existing electrical waste recycling program, which provides for the reuse, refurbishment and recycling of small and large appliances in households and businesses in the Highlands.

ILM Highland’s support enables vulnerable people in the region to live in their own homes, giving them more independence and freedom.

The social enterprise’s Handyperson and Care & Repair services help achieve this goal by providing assistance with small and large home repairs and improvements. It also generates revenue to support its charitable services through its professional and fully certified electronic and electrical equipment waste disposal service for local businesses; a small and large domestic electrical recycling service; and its store in Alness and online, which offers a wide selection of new and reconditioned electrical appliances.

To find out more about ILM Highland and its new Spares & Repairs service, visit or follow ILM Highland on Facebook, LinkedIn, Twitter and Instagram.

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