When a buyer moves into their new home, it’s usually after a stressful buying process – hopefully simplified by a qualified agent – and, more often than not, an arduous moving process. After settling in, the last thing they want to worry about is a failure of a home appliance or function. This is where home guarantees come into play.
A residential warranty is a service contract that provides a homeowner with repair and replacement services at a reduced price in the event of a breakdown in their home. For decades, Cinch Home Services has been a leader in the home warranty industry.
For Aaron Starck, President of Berkshire Hathaway HomeServices Starck Real Estate, it was Cinch’s impressive track record and positive culture that led him to partner with the company.
“We had known Cinch, the HMS at the time, for over 15 years,” Starck says. “In 2014, we started looking for the most suitable home warranty services for our market and our brokers. After carefully reviewing four or five home warranty service providers, we began our partnership with Cinch. “
Starck goes on to say that, as a general rule, he thinks the standards of residential warranty service need to be high, otherwise these companies will not last long in today’s competitive market.
“The fact that Cinch is the company we selected after our careful vetting process speaks volumes about their commitment to excellence and their dedication to delivering an exceptional experience, but most importantly, the quality of their team members.” , says Starck. .
For Starck, this was the most important piece of the puzzle and what set Cinch apart from the competition.
“From our previous experience, we knew there were other good products on the market, but in the end we felt there was a common cultural fit between us and Cinch’s commitment to service, ”Starck explains. “This was illustrated by the local team behind this service that we were lucky enough to know during our research. “
This made Starck’s decision to work with Cinch relatively easy. Throughout the company’s relationship with the company, Starck notes that there have been many instances that confirm that they made the right choice.
In the seven years since the partnership began, Berkshire Hathaway HomeServices Starck Real Estate clients have benefited immensely. The proof is in the numbers, because Starck explains that a high percentage of its customers use the warranty once it is purchased.
But the benefits of working with Cinch extend even further, according to Starck, who points to the service he and his team receive from Cinch’s local and national teams as another key benefit.
“Stephanie Ramirez and Julie O’Brien work directly with our brokers and management agents, and they have built a great relationship with our offices,” says Starck. “They respond quickly to any customer issues or other needs, such as training.
At the corporate level, Starck has a strong relationship with Dan Strayer, Vice President of National Sales, who Starck can count on to ensure smooth relationships with the company, its customers and brokers.
“Cinch is a familiar and trusted presence in our branches,” Starck concludes.
To learn more about how you can partner with Cinch Home Services, please contact Doug Stein, Director of Growth, at [email protected] or visit www.cinchhomeservices.com.
Jameson Doris is the social media / blog editor of RISMedia. Send him your real estate news by email at [email protected].